Questions people ask before they order

Short, plain answers. If yours is not here, ask us.

  • How do I pay?

    You pay by bank transfer. When you place an order the page shows our bank account and your order reference. Transfer the total and write the reference as the narration, so we can match your payment to your order.

    Before you confirm the transfer, check that the name on your transfer screen is exactly the account name shown. If it is different, do not send the money.

    There is no card payment on the website.

  • How do I know my order was received?

    When you place an order you get a reference straight away, on the screen. Save it: you need it, and the phone number you gave, to find your order again.

    The Track order page shows where your order stands. We then contact you on the phone number you gave.

    Track an order
  • Do I need an account?

    No. There is nothing to sign up for. You order with your name, phone number and location, and find the order again with the reference and that phone number.

  • Where are you?

    We are at Ngozichukwuka Plaza, 120 Old Onitsha Road, Nnewi 435101, Anambra State, Nigeria.

    You are welcome to come to us.

    You can call us on +234 706 479 4004.

    Get directions
  • Why do some products say "Price on request"?

    Those products have no price set yet, so we show none rather than guess one. They cannot be added to an order until they have a price.

    Tap "Ask for the price" and WhatsApp opens with a message already written, asking for the price. Nothing is sent until you tap send.